Nurse-Led Call Back Program to Improve Patient Follow-Up Wit…
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- DOI 10.1177/2374373520947925
- PMID https://pubmed.ncbi.nlm.nih.gov/33457586
- PMCID https://www.ncbi.nlm.nih.gov/pmc/articles/7786663
- OpenAlex ID W3091738197
- Type Article
- Language EN
- Published 30 Sep 2020
- Volume 7 (6)
- Pages 1349–1356
- Source Journal of Patient Experience
- Publisher SAGE Publishing
- FWCI 2.65
- Countries 1
- Institutions 1
- Added 08 Oct 2020
- Updated 28 Oct 2026
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Nurse-Led Call Back Program to Improve Patient Follow-Up With Providers After Discharge From the Emergency Department
Article 2020 EN Gold
Phone calls to patients after discharge from the emergency department (ED) serve as reminders to schedule medical follow-up, support adherence to discharge instructions, and reduce revisits to already-crowded EDs. An existing, nurse-administered, call-back program contacted randomly selected ED patients 24 to 48 hours following discharge. This program did not improve patient follow-up (48.68%) nor…
21
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15
References
5
Authors
2.65
FWCI
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UN Sustainable Development Goals
1 SDGsAuthors & Affiliations
5 authors| # | Author | Institutions | ORCID |
|---|---|---|---|
| 1 | Ines Luciani‐Mcgillivray Corresponding | Massachusetts General Hospital (US) | |
| 2 | Julie Cushing | Massachusetts General Hospital (US) | — |
| 3 | Rebecca Klug | Massachusetts General Hospital (US) | — |
| 4 | Hang Lee | Massachusetts General Hospital (US) | |
| 5 | Jennifer E. Cahill | Massachusetts General Hospital (US) |
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