Organizational experience of social media: impacts on compet…

Emerging

8
Citations
82
Refs
2021
Year
Search Works
Work Details
  • DOI 10.1108/vjikms-05-2019-0067
  • OpenAlex ID W2971859913
  • Type Article
  • Language EN
  • Published 26 Jun 2021
  • Volume 52 (2)
  • Pages 161–183
  • Source VINE Journal of Information and Knowledg…
  • Publisher Emerald Publishing Limited
  • FWCI 1.11
  • Countries 2
  • Institutions 3
  • Added 10 Oct 2025
  • Updated 17 Oct 2026
External Links
OpenAlex Record DOI Resolver Open Access
MENU
0

Organizational experience of social media: impacts on competitive intelligence

Article 2021 EN Green

Purpose The paper aims to clarify the potential impact of data gathered from social media (SM) in the competitive intelligence (CI) process of organizations. As use of SM expands, analysis of this data becomes a critical business need providing essential support for decision makers. This paper seeks to examine how SM be used to enhance CI in an organizational context. Design/methodology/approach T…

8

Citations

82

References

3

Authors

1.11

FWCI

Citations by Year
Last 4 years
Topics
Keywords
Authors & Affiliations
3 authors
#AuthorInstitutionsORCID
1 Diogo S. Carvalho University of Lisbon (PT) ISEG - Instituto Superior de E… (PT)
2 Winnie Ng Picoto University of Lisbon (PT) ISEG - Instituto Superior de E… (PT)
3 Peter Anthony Busch Macquarie University (AU)
Related Works
10

Data: OpenAlex