Driving In-Role and Extra-Role Brand Performance among Retai…

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73
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72
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2019
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  • DOI 10.1016/j.jretai.2019.03.003
  • OpenAlex ID W2931838652
  • Type Article
  • Language EN
  • Published 04 Apr 2019
  • Volume 95 (2)
  • Pages 130–143
  • Source Journal of Retailing
  • Publisher Elsevier BV
  • FWCI 10.14
  • Countries 1
  • Institutions 3
  • Added 10 Oct 2025
  • Updated 16 Oct 2026
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Driving In-Role and Extra-Role Brand Performance among Retail Frontline Salespeople: Antecedents and the Moderating Role of Customer Orientation

Article 2019 EN

73

Citations

72

References

5

Authors

10.14

FWCI

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5 authors
#AuthorInstitutionsORCID
1 Douglas E. Hughes Corresponding Michigan State University (US) —
2 Keith A. Richards Baylor University (US) —
3 Roger J. Calantone Michigan State University (US)
4 Brian J. Baldus California State University, S… (US)
5 Richard A. Spreng Michigan State University (US) —

Data: OpenAlex